Information we collect
Last updated: February 11, 2026
Information you provide to us
We may collect information that you voluntarily provide when you contact us via forms, email, or other communication channels; subscribe to newsletters or marketing communications; request information, support, or services.
This may include: Contact details such as name, email address, phone number, company name; message content such as the information you include in your inquiries or feedback.
Information collected automatically
When you visit the Site, certain information may be collected automatically, such as: Usage data such as pages visited, time and date of visit, time spent on pages; technical data such as IP address, browser type and version, device type, operating system; along with cookies and similar technologies including information collected through cookies, web beacons, and similar tracking technologies.
Cookies and tracking technologies
We use cookies and similar technologies to operate the Site, analyze traffic, and understand how visitors use
our content. You can control cookies through your browser settings and other tools. If you disable cookies,
some features of the Site may not function properly.
How we use your information
We may use the information we collect for purposes including: Providing and maintaining the site'; to operate, monitor, and improve our website;Communicating with you; to respond to inquiries, provide support, and send administrative information; marketing and updates to send newsletters or promotional content, where permitted by law and your preferences; analytics to understand usage patterns and improve user experience; security and compliance: to detect, prevent, and address technical issues, fraud, or misuse, and to comply with legal obligations.
Legal bases for processing (EEA/UK visitors)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases: Consent, where you have given clear consent for us to process your data; Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract; Legal obligation: where processing is necessary to comply with applicable laws; Legitimate interests: where processing is necessary for our legitimate business interests and not overridden by your rights.
How we share your information
We may share your information with: Service providers such as third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery); Professional advisors such as lawyers, auditors, or insurers, where necessary; authorities when required to do so by law, regulation, or legal process, or to protect our rights or the rights of others; and business transfers in connection with a merger, acquisition, or sale of all or a portion of our assets. We do not sell your personal information as that term may be defined under applicable law. If this changes, we will update this Privacy Policy and provide any required notices or opt-out mechanisms.
International data transfers
Your information may be transferred to and processed in countries other than the one in which you reside.These countries may have data protection laws that are different from those in your country. Where required by law, we implement appropriate safeguards to protect your information.
Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal purposes).
Depending on your location and applicable law, you may have rights regarding your personal information, such as:
- Access: to request a copy of the personal information we hold about you;
- Correction: to request that we correct inaccurate or incomplete information;
- Deletion: to request that we delete your personal information, subject to legal exceptions;
- Restriction: to request that we limit the processing of your information;
- Objection: to object to certain processing, including direct marketing;
- Portability: to request a copy of your information in a structured, commonly used, and machine-readable format, where technically feasible;
- Withdraw consent: where processing is based on your consent, to withdraw that consent at any time.
To exercise these rights, please contact us using the details in the Contact us section below. We may need to verify your identity before responding to your request.
Third-party links and services
The Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or methodof electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
P.O. Box 30073
Santa Barbara, CA 93130
United States
Email: iso@iso-aid.com
Phone: +1 805-682-0291